Head of Retail Operations

Henderson Retail

Henderson Retail is Northern Ireland’s fastest growing food retail group. Employing 3500 people across over 100 stores, they serve more than 900,000 customers per week through their SPAR and EUROSPAR brands. They are a multi award winning company recognised for their increasingly innovative and extensive product ranges most notably in the food-to-go sector, first class customer service and unwavering support of the local communities in which they operate.

Part of the fifth-generation local family business Henderson Group, Henderson Retail continues to invest into its estate of company-owned stores and into its greatest asset – its people. The Company now seeks to appoint a Head of Retail Operations, a newly created role, to continue this legacy of growth, people leadership and the highest standards of customer delivery for the years to come.

The Head of Retail Operations will deliver an ever-improving shopping experience for customers. They will lead and inspire the Regional Managers and Senior Field Team, role modelling Company values and leadership behaviours to in turn inspire their own teams. The successful candidate will influence retail strategy through identifying opportunities to strengthen their fresh food credentials, optimising brand standards and delivering strong commercial results through their team.

Applicants should possess the following skills and experience:

  • Proven track record of success in a leadership role within a large, multi-site retail organisation.
  • Considerable experience of working within the food retail sector, ideally in managing fresh foods operational performance in a large store environment.
  • Experience of working as a member of a senior leadership team which has full accountability for operational performance.
  • Demonstrable record of personally initiating improvements within a retail business.
  • Strong interpersonal skills with experience of influencing a wide range of stakeholders both within and outside their organisation.
  • Ability to inspire and engage with colleagues at all levels of the organisation.

This is a unique career opportunity for a senior retail leader in Northern Ireland.

To apply, please follow the link below or for further information please contact Ruth McDonald at Narratology in confidence.

Closing date Tuesday 23rd August at 5pm.

Closing Date: 23/08/22

Location: Northern Ireland

Job Type: Permanent, full time

Industry: Retail

Apply Now

To apply for this position please complete the below form and upload your CV. To find out more about the appointment please contact Narratology in confidence on +44 (0)28 9044 6366 or e-mail [email protected]

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