Managing Director

Our client is an established brand and a leader in its market with a reputation for best-in-class service for a wide range of customers. On their behalf, Narratology seeks to appoint a Managing Director to lead, develop and grow its operation across Northern Ireland, aligning its future strategy to ever-evolving market trends and insights.

The Managing Director will be accountable for maximising sales and profitability across the business, ensuring its people and operations are centred on exceptional customer service, growth, efficiency and cost optimisation. They will lead a large multifunctional team, driving colleague engagement, instilling a culture of continuous improvement in people and processes and empowering them to deliver. The Managing Director will inspire an entrepreneurial approach with an inquisitive understanding of the markets in which they operate, an appropriate customer proposition and a real focus on results. They will coach and mentor the leadership team to in turn develop their own reports and will be proactive in building strong relationships throughout the wider organisation.

The successful candidate will possess the following skills and experience:

  • Significant senior level experience of leading a large operational team in a director or head of unit capacity.
  • Evidence of developing operational and customer service strategies that have generated the desired results.
  • Clear commitment and leadership, able to demonstrate a record of directing a large team to develop new business, exceed targets and improve revenue and margins.
  • Demonstrable success in inspiring and performance-managing large teams to deliver robust, consistent, customer-centric processes.
  • Proactive and resilient approach towards identifying new business opportunities.
  • Articulate and inspirational communicator with experience of presenting to large/senior audiences.
  • Experience of managing a wide range of commercial resources.
  • Able to prioritise and co-ordinate at a strategic level.

A market leading basic salary plus generous executive benefits package is available to the successful candidate. Applicants must be able to undertake regular NI wide travel with occasional travel to GB.

To apply, please follow the link below or for a confidential discussion please contact Ruth McDonald at Narratology on 028 9044 6336.

Closing Date: 03/11/22

Salary: A market leading basic salary plus generous executive benefits package

Location: Northern Ireland

Job Type: Permanent, full time

Apply Now

To apply for this position please complete the below form and upload your CV. To find out more about the appointment please contact Narratology in confidence on +44 (0)28 9044 6366 or e-mail

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